Privacy Policy
Last Updated: March 20, 2026
1. Introduction
Silicon City Pet Hospital ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the website includes:
- Personal Data: Name, email address, phone number, address, and pet information
- Appointment Information: Pet medical history, health records, and appointment details
- Payment Information: Credit card information processed securely through payment gateways
- Browsing Data: IP address, browser type, pages visited, and time spent on our website
- Contact Information: Information you voluntarily provide through contact forms
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:
- Process your appointments and medical records
- Send periodic emails regarding your orders or other products/services
- Fulfill and manage your orders or appointments
- Generate a personal profile about you so that future visits to our website are tailored to your preferences
- Improve our website and services
- Respond to your inquiries, questions, and requests
- Monitor and analyze trends, usage, and activities for marketing and promotional purposes
4. Disclosure of Your Information
We may share your information in the following situations:
- By Law or to Protect Rights: If we believe the release of information is necessary to comply with the law
- Third-Party Service Providers: To vendors, consultants, and service providers who assist us in operating our website
- Your Consent: We will share your information when you give explicit consent
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Contact Us at Regarding Personal Data
If you would like to access, correct, update, or request deletion of your personal information, please contact us at:
Silicon City Pet Hospital
Email: siliconcitypethospital@gmail.com
Phone: +91 9986308024
7. Cookies
Our website uses cookies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Websites
The website may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites before providing your personal information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy.
10. Medical Records Privacy
Your pet's medical records are confidential and protected. We maintain strict confidentiality of all medical information and will not disclose it without your written consent, except as required by law.
11. Newsletter and Marketing Communications
If you have opted to receive marketing communications, you can always opt-out by clicking the "unsubscribe" link in any newsletter we send or by contacting us directly.
12. Your Consent
By using our website, you consent to our Privacy Policy.
13. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
Silicon City Pet Hospital
#22, MCEHS Layout RK Hegde Nagar, Bangalore
Email: siliconcitypethospital@gmail.com
Phone: +91 9986308024